Reference

What You Agree To When You Use mpospory

These terms set out the rules that govern your account, your transactions, and how we handle disputes — covering everything from wallet deposits via DANA, OVO, or GoPay to how withdrawals are verified.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal verification processDispute and account closure termsJurisdiction-dependent access
mpospory What You Agree To When You Use mpospory
REACH US DIRECTLY

Contact Us About These Terms

Team online

Live Chat Support

If a term is unclear or you have a question about how a rule applies to your account, our live chat team can walk you through the relevant section without delays.

Email for Formal Queries

For written records of disputes or formal clarification requests related to these terms, send us an email and we'll respond with a documented reply you can keep.

Account Help Centre

Your account dashboard includes a help section where you can flag a specific transaction, check a wallet rule, or submit a request tied to a term you want reviewed.

HOW WE UPHOLD THIS

Our Approach to Policy Compliance and Account Security

Data Handling and Retention

We collect only what's needed to run your account. Transaction records — including DANA, OVO, and GoPay transfers — are retained in line with standard financial record requirements and deleted when no longer necessary.

Account Security Practices

Each login goes through OTP verification tied to your registered number. We don't store wallet PINs. If we detect unusual activity, we flag your account for review before any funds move.

Cookie and Session Policy

We use session cookies to keep your account active while you're logged in. Persistent cookies are used only to remember your language and wallet preference — not to track behaviour outside mpospory.

Requesting Changes or Corrections

If your account details are wrong or you want a record corrected, submit a request through the help centre. We'll verify your identity and action the update within a reasonable period.

Common Questions About Our Terms and Conditions

These are the questions we hear most often when someone reads through the terms for the first time. If yours isn't here, our live chat team can clarify any section.

They apply from the moment you complete registration. Every deposit, session, and withdrawal request you make is covered by the terms in place at that time.

We'll notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice counts as your acceptance of the updated terms.

Yes. Wallet-based transactions through DANA, OVO, and GoPay fall under the payment section of these terms, alongside each e-wallet provider's own policies.

Access depends on local law and is available only where eligible under your region's rules. It's your responsibility to confirm that use is lawful where you are.

Submit a correction request through the account help centre. We'll verify your identity first, then process the update within a reasonable timeframe.

Contact us by email for a formal review. We'll provide a documented response. If the dispute involves a wallet transaction, include the relevant DANA, OVO, or GoPay reference number.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.