Withdrawing Funds Back to Your Wallet
When you are ready to pull funds out, head to the cashier and choose the withdrawal tab. We route payouts through the same e-wallet you deposited with — DANA, OVO or GoPay — so the money lands in an account you already control. Your identity must be verified before your first withdrawal processes; after that, the path is the same each time.
Enter the amount, confirm your wallet details match what is on your account, and submit. We aim to process requests without unnecessary delays, though timing depends on your wallet provider's own processing window.
- Open Withdrawal Tab — Inside the cashier, switch to the withdrawal tab and select the wallet you want the funds sent to.
- Enter Amount — Type the amount you wish to withdraw. The screen will show the minimum withdrawal threshold if your amount falls below it.
- Confirm Wallet Details — Check that the wallet number shown matches your registered DANA, OVO or GoPay account before submitting.
- Submit and Track — Submit the request and watch your transaction history for a status update. Contact support if status shows pending longer than expected.