Reference

How mpospory Sets Out Its Legal Position

These terms govern your account, your activity on the platform, and how we handle your personal data — including wallet details linked to DANA, OVO, and GoPay. Access to mpospory depends on local law and is available only where permitted in your eligible region.

Account TermsPrivacy & DataWallet ConditionsEligibility RulesContact Rights

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HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We handle your account data with a straightforward approach: collect what is needed, protect it properly, and give you clear paths to access or correct it. Here is how each area works in practice.

Data Collection and Retention

We collect account registration data and wallet identifiers — such as your linked OVO or GoPay number — only to operate your account. Data is retained for the period required by our policy, then deleted.

Cookies and Session Handling

Cookies are used to keep your session active and remember your preferences — like your preferred login method or last wallet used. You can manage cookie settings through your browser at any time.

Account Security Practices

Account access is protected through OTP verification at login. If your DANA or GoPay wallet details change, a re-verification step is triggered before any transaction can proceed.

Requesting Changes or Access

You can request a copy of your stored data, ask us to correct inaccurate information, or request account closure via email. We confirm receipt and act within the timeframe stated in our policy.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you need to raise a legal question — about your account data, wallet policy, or how a specific term applies to you — our support team handles those requests directly. Use the channel that fits your situation: live chat for quick clarifications, email for formal written requests, and the account help desk for data or wallet-linked queries.

What These Policies Cover and Why They Apply

mpospory Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms exist to make the relationship between you and mpospory clear. They cover account creation, how you use our lobby, what data we collect, and how we store or process information tied to your wallet — whether that is DANA, OVO, or GoPay. When

1
you link a payment method to your account, we collect only what is necessary to verify and process that transaction; we do not store full wallet credentials on our servers. Your account data is retained only for as long as is needed to service your account
2
and comply with applicable data obligations. All processing is handled in accordance with our stated privacy practices. Eligibility is determined by your region and local law — we do not extend access beyond supported regions. If you access the platform from Batam or elsewhere in Indonesia,
3
the same policy terms apply consistently to your account. Any changes to these terms will be communicated through your account notification channel before they take effect. Continued use of your account after a policy update constitutes acceptance. If you have questions about a specific clause or
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want to understand how a rule applies to your GoPay or OVO wallet activity, our support team can walk you through it directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Terms, Rights and Policies

These are the questions we hear most often about how our legal terms work, what your rights are, and how specific policy areas apply to your account in Indonesia.

Yes. Linking any wallet — DANA, OVO, or GoPay — to your account brings it under our payment and data terms. We use wallet details only to process your transactions.

Send a written request to our support email. We confirm receipt and provide your data summary within the timeframe set out in our privacy policy. No forms required — plain email is fine.

On closure, we retain only what is required by applicable data obligations, then delete the rest. Wallet identifiers linked to GoPay or OVO are removed from active systems promptly.

Yes. Reach out through live chat for an initial review, or send a formal written dispute via email. We document every dispute and respond with a written outcome and the reasoning behind it.

Access depends on local law and is available only where permitted in your region. We do not extend the platform beyond eligible regions, and eligibility is assessed at account level.

We notify you through your account notification channel before any change takes effect. Continuing to use your account after an update means you accept the revised terms as stated.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoMpospory Banking InfoiOS App Install

How mpospory Sets Out Its Legal Position

Data, Cookies, Security and Your Account Rights

Data Collection and Retention

Cookies and Session Handling

Account Security Practices

Requesting Changes or Access

How to Reach Us on Legal Matters

Common Questions About Terms, Rights and Policies

01 Do these legal terms apply to me if I use DANA or OVO to fund my account?

02 How can I request a copy of my personal data held by mpospory?

03 What happens to my account data if I close my account?

04 Can I dispute a policy decision that affects my account?

05 Is access to mpospory available everywhere in Indonesia?

06 How will I know if the legal terms change?

Legal

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